February 7, 2017

Feedback is arguably the holy grail within the world of corporate training and development. It’s often high value, actionable, and comes at a low cost of acquisition. Feedback can give you the opportunity to self correct quickly and effectively is you are not on the right course (whether with customers or partners). The best part is that many people are happy to provide feedback because they know that it can directly impact their own experience, creating a mutually beneficial “win-win” scenario.