Dynamic Training Manager & Designer

Computer Software & Services, Banking, Health Products & Services and Diversified Services

Rely on this exceptional instructional design and management trainer to implement your training needs! Uses training expertise to enhance effectiveness and productivity. Extraordinary communication skills ensure clarity throughout the training process.

For a well-known financial services company, designed and developed new hire training manual and materials for call center representatives.
For a computer software company, designed an interactive class to facilitate the orientation of new hires. Created orientation games and activities that required little preparation by company’s facilitators.
For a non-profit organization, supervised 28 site managers at numerous locations statewide. Oversaw orientation and compiled a Policy and Procedure manual.
For a nationwide bank, facilitated new hire training classes for the start-up operation of the call center. Upon completion of orientation, coached trainees.
For a health services company, oversaw training for clinic and inpatient clerks. Designed materials and developed classes for technical, mainframe systems, customer service and safety training.

This very effective training pro has over 15 years of training success in multiple industries. Education includes a Bachelor’s Degree from the University of Texas.

Available for consulting opportunities. For more information, please click here.

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